Privacy Policy
Introduction
This Privacy Policy details important information regarding the use and disclosure of user information collected via the Scoreside website and mobile app (the “Services”). Scoreside provides this Privacy Policy to help you make an informed decision about whether to use or continue using Scoreside.
Your use of Scoreside and any personal information you provide through the Services remains subject to the terms of this Privacy Policy and our Terms of Use, as each may be updated from time to time.
Changes to This Policy
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using the Service after a change, that means you accept this Policy.
Who We Are
CauseLine Labs, Inc. (which includes Scoreside and its and their parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “Scoreside,” “we,” or “us”) provides a platform to allow an individual (the "Campaign Organizer") to create a fundraising campaign ("Campaign") for the platform to accept monetary donations ("Donations") from donors ("Donors"). We are a Delaware corporation based in Minneapolis, Minnesota.
How This Policy Applies
This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use.
By using the Service offered by Scoreside, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy.
What We Collect and Receive
In order for you to create an account on Scoreside and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:
Information you provide by completing forms on Scoreside — your name, email and postal addresses, telephone number, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to our newsletters or email lists, upload or submit content through Scoreside, or if you contact us;
Information you provide for identity verification purposes when setting up a Campaign, including your legal name, business name and Tax ID for business entities, and date of birth. In some cases, our payment processor will request that you provide a secure upload of an identity document (such as your passport, drivers license or other government-issued ID) to Scoreside;
Details of any requests or transactions you make through the Services. Scoreside partners with other companies (such as Stripe) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies (for Stripe’s, click here). Scoreside doesn’t store your payment information apart from the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, government regulatory, and security purposes;
Information about your activity on and interaction with Scoreside, including use of our mobile apps (such as your IP address, the type of device or browser you use, and your actions on the Site);
Information about the ways people visit and interact with our Site, in the form of traffic analytics. You can opt out of being included in Google Analytics here. For more information about our use of data analytics to protect and improve our Services, see information about Cookies below;
Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);
Information that you submit on or to Scoreside in the form of comments, contributions to discussions, or messages to other users; and
The email address associated with your Facebook account, if you choose to sign up using your Facebook credentials. Scoreside will also request permission to access your name, profile picture, and friend list (these permissions are governed by Facebook’s privacy policies and can be managed through your Facebook privacy settings). We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.
You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. In order to join a campaign you will need to create an account, which includes an email address and a public display name. However, to make a Donation and take most other actions on our Site, you will need to provide payment information. You may deactivate your account at any time and you may review, change or remove your payment information at any time through our settings.
How We Use This Information
We use the information we collect for the following purposes:
To keep your account secure and protect our Services (including to verify the identities of Campaign Organizers and prevent fraud and abuse);
To enable us to provide you with our Services, and to improve and promote our Services;
To create and administer your account, contact you, and customize your experience on Scoreside (for example, to show you Campaigns that we think may interest you based on your previous use); and
To track and analyze use of the Services so that we can improve how Scoreside is performing and provide users with the best experience possible.
How This Information Is Shared
Information that is shared publicly
When you create an account, we create a basic profile page for you on Scoreside, containing your username, the date the account was created, and a list of Campaigns you have supported, along with certain details relating to those Campaigns. Your email address and payment information will always remain private. However your user name and applicable donation history will be publicly available. Your username may appear on the Scoreside leaderboard, your publicly available profile and will appear with the Campaigns you have supported or created. If you make your profile public, others will be able to see the following things:
The account username you select, and the date the account was created;
Any information you choose to add to your profile (like a picture, bio, or your location);
Campaigns you’ve supported or created; and
Campaign Organizers are also asked to verify their identities before launching a Campaign. Once this has been done, certain information about the Campaign will be publicly displayed in connection with the Campaign.
Information that isn’t shared publicly
The following data will not be publicly displayed or revealed to other users:
Any payment information you provide;
Your password details;
Your IP address;
Your phone number;
Your date of birth and other identity verification documentation (for Campaign Organizers);
Private profile information, in accordance with your preferences; and
Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).
Information that’s shared with trusted third-party services
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Scoreside’s Services (like when we partner with payment processors). When we share data with third-party services that support our delivery of Scoreside Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.
Information that’s shared with Campaign Organizers and Sponsors
When you support a Campaign, the Campaign Organizer (and an affiliated charity, if it is not the Campaign Organizer) will know your username, your email and the amount you have donated. Campaign Organizers will not receive Donor’s credit card details or other payment information. In some cases, Campaign sponsors may also receive the email address associated with your Scoreside account, but with your consent.
Campaign Organizers and sponsors may also receive routine traffic analytics about their Campaign pages and data regarding donations.
Information that’s shared to protect Scoreside and comply with the law
We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Scoreside’s legal rights, property, or the safety of Scoreside, its employees, users, or others.
Links to other websites and services
Our Site may include links to other websites or services whose privacy practices may differ from Scoreside’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.
Retention
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Scoreside’s legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Data Transfers
Because Scoreside is a US-based company, your information will be collected and processed in the United States. The United States has its own laws governing data protection and government access to information. The rules that protect your personal information under United States law. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between Scoreside and its users.
Email and Mobile Notifications
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt in to any marketing communications we send.
We will send you email relating to your transactions on Scoreside. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time.
We’ll also send you service-related announcements when it’s necessary to do so.
Security
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Scoreside cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure.
We encourage the responsible disclosure of vulnerabilities of our Services by emailing security<at>causelinelabs.io.
Cookies and Other Technologies
Cookies.
Cookies are small data files that are issued to your device when you visit a website and that store information about your use of a service. Pixel tags (which are also called clear GIFs, web beacons, or pixels) are little snippets of code or tiny images embedded on websites and in email that help us learn how you interact with our site and emails.
Why we use them
Scoreside uses cookies and these other technologies to help recognize you as a repeat visitor and, to improve the quality of our Services.
How they work
When you visit Scoreside, our web server sends a cookie to your device, which allows us to recognize your device (but not the specific person using it). By associating the identification numbers in the cookies with other account information when, for example, you log in to our Services, we know that the cookie information relates to your user account. Similarly, pixel tags on Scoreside and in email communications help us identify how your device is being used to interact with Scoreside content. Some of the tags and cookies used by our Services are served by us, and some are served by trusted partners who are delivering services on our behalf.
Some examples of the types of cookies and other technologies Scoreside may use:
Authentication
Scoreside uses authentication cookies and similar technologies to tell us when you’re logged in to Scoreside. This lets us show you personalized views related to your interests and connect you with Campaigns like those you may already have supported.
Security
Cookies also help keep Scoreside secure by facilitating security features and allowing us to detect activity that might violate our rules and Terms of Use. These cookies help protect your account from being accessed by anyone other than you, alert you and us when your account is accessed, and provide capabilities that allow us to disable any active sessions you have (for example, when you log out or change your password).
Localization
Some cookies help us provide localized experiences — for example, by suggesting certain Campaigns based on your local teams.
Site features and services
Scoreside uses cookies that provide functionality and help us deliver our products and services — for instance, by storing your preferences or by pre-filling the username field when you log in.
Performance
Performance cookies help us route traffic between servers and understand how Scoreside is performing, so we can provide you with the best experience possible. We may use third party software development kits (SDK) in our mobile apps to collect information about activity in the app, the type of device and operating system it is running on and how the app is functioning. For example an SDK may send us a report if the app crashes, and reports on which features of the app are used more than others.
Analytics and research
Cookies and other technologies also help us to understand, improve, and research features and content on the Scoreside site. For example, we may use cookies to understand how you are discovering Campaigns or to determine which types of browsers or devices are accessing Scoreside.
Social Media Platforms
Cookies and other technologies make interacting with social media platforms more seamless. For example, when you’re signed into social media accounts while you use our Services, these technologies enable you to share content with your social network or, in some cases, log in using your social media credentials. These features are usually controlled by the social media platform you are using and are governed by its separate privacy policies and the preferences you set with that service.
You can control certain cookies
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. Blocking or deleting cookies may prevent you from using most of our Services.
Data Protection Officer
To contact our Data Protection Officer, please email support>at<causelinelabs.io
You can contact us in writing at:
CauseLine Labs, Inc.
Attn: Data Protection
5232 Abbott Ave. South
Minneapolis, Minnesota 55410
Children
People under 18 (or the legal age in your jurisdiction) are not permitted to use Scoreside on their own. Scoreside does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services.
If you believe that a child has provided us with personal information, please contact us at support@causelinelabs.io. If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.